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Method 2: Reinstall Viber to fix not working on Wi-Fi issueĪnother possible reason why this issue occurs is because of a corrupted app file.

This ensures that Viber will keep your phone Wi-Fi on. This allows you to manage the Wi-Fi policy of the app. This is usually the last option on the settings menu. This will allow you to manage the various app settings. This is the three horizontal lines found at the bottom right part of the screen. You can easily do this by swiping up from the home screen and tapping the app icon.

Try changing this then see if you still experience the issue. One of the main causes of this problem is the sleep policy setting of the app.

Method 1: Change the app Wi-Fi sleep policy setting Make sure the Wi-Fi network is working.Make sure Viber is updated to the latest version from the Google Play Store.Make sure your phone is running on the latest software version.One issue that you might encounter when using Viber on your Android phone is when it doesn’t seem to work when connected to a Wi-Fi network however the problem does not occur when connected to a mobile data network. Not getting calls or messages on Viber when connected to Wi-Fi This means that only you and the recipient will be able to read any text messages sent. It is a secure communication tool that emphasizes privacy by making sure that end to end encryption is being enforced on messages. Viber is a free to use messaging solution that’s owned by Japanese company Rakuten and is available for Android, iOS, Windows, Linux, and MacOS platforms. This is usually due to a Wi-Fi sleep policy setting on the app that needs to be changed. You will notice that you won’t be getting any notifications on the app. The “Viber not working on Wi-Fi” problem usually occurs when the screen is locked or when the phone sleeps.